Holiday Inn Resort Baruna Bali, an IHG Hotel - CHSE Certified

We'd like to say thank you to all the staff who made our stay special. We felt taken care of and welcomed. We'd like to mention the front desk manager Airies who listened to our feedback and took care of us on our last day. He made sure we were comfortable before our late flight and provided us with a late checkout. And also made our last lunch complimentary, which was a very nice gesture. We'd also like to mention the staff in the evening shift at the Envy restaurant. Especially the only waitress that's working there. She always took care of us and was very sweet and friendly.

Staff was helpful the rooms are very clean location is good breakfast is awesome. Pools are opening until 8 pm.

We were a family of 9 travelling. 4 adults and 5 children aged 14, 12, 11, 3 and 2. The kids loved it, buffet breakfast every morning and the pool. Our older 3 boys were always out enjoying the kids corner and pool table and daily activities the resort held. Our rooms were great and spacious, bunk beds and a PlayStation in the kids room. Sofa bed and an extra large double bed in the main area of the room, bathroom shower and bath all spacious. We also enjoyed daily dinner or lunch vouchers which made our stay with lots of kids convenient. I recommend becoming an IHG member too for discounts across the board. Our discount was very handy when it came to in room laundry services and just our overall stay we saved lots of $$$ Airport transfers too for a large group is definitely a plus. We definitely recommend and when returning to Bali will stay here again! 😊

I am writing to express my heartfelt gratitude for the exceptional service and memorable experience during my recent stay at your esteemed establishment. From the moment I arrived, even at the late hour past midnight, your team welcomed me with warmth and professionalism, ensuring a seamless check-in process. The impeccable cleanliness of the hotel and rooms, coupled with the prompt and efficient housekeeping services, truly exceeded my expectations. Your staff’s dedication to maintaining such high standards is commendable. I was particularly touched by the surprise birthday celebration organized by your team. Their kindness and attention to detail made my special day even more memorable, and I am deeply appreciative of their efforts. Furthermore, the hotel’s prime location added immense value to my stay, providing easy access to local attractions and enhancing my overall experience. In every aspect—service quality, hospitality, cleanliness, responsiveness, and location—your hotel exemplifies the qualities of a five-star establishment. As an experienced traveler, I can confidently say that your commitment to excellence sets you apart in the industry. Thank you once again for making my stay truly remarkable. I look forward to the opportunity of returning in the future. Warm regards,

Loved it! Room was great and I loved the view over the pool. Perfect place to stay at with no need to go anywhere else...both the restaurants are great - a bit expensive though. The pool bar has amazing staff! Lots of children around the pool area so be prepared to hear kids background noise if you normally don't like it...but it was not too disturbing if you chose a sunbed further away from the pool whicc bad a much more peaceful and private feel. Really enjoyed my stay here!